Returns & Refunds

If something is wrong with your order, we will put it right.

Damaged or wrong items

If your book or journal arrives damaged, misprinted, or is not what you ordered, write to us within [7] days of delivery with your order details and a photo. We will send a replacement at no cost to you, or refund you if you prefer.

Change of mind

[Confirm the guarantee: for example, unused copies returned in original condition within [X] days receive a refund of the book price, excluding shipping.]

Digital items

Free digital bonuses are not sold separately, so they are not refundable.

How refunds are paid

Approved refunds go back to your original payment method within [5–7] working days of approval. Your bank may take a few extra days to show it.

How to ask

Use our contact page and include your name, email, and what went wrong.